Your complete satisfaction is our top priority.

We’ll send you another package or give you a full refund if your Pharmabitz order doesn’t arrive or if you return any item, provided it meets the following conditions:

  1. Return the item within 30 business days of receiving it.
  2. We cannot accept opened or used items unless they’re damaged or defective during transit.

Important points to note:

  1. Please allow us 30 business days to deliver your order from the date it was shipped. If you don’t receive your package or any notification after this period, contact us via a ticket in the Refund Section, and we’ll assist you promptly.
  2. If you receive a partial or incomplete order, we’ll refund you in full and charge your credit card only for the items received.

Damaged, Defective, or Incorrect Items:

If there’s an issue with your order, contact our Customer Care through our website. Provide your order number, affected product names, and whether you prefer a refund or replacement. Our Customer Care Specialist will respond promptly.

Please don’t discard any items unless directed by our Customer Support.

Return Shipping and Processing:

Pack your incomplete or damaged order in the original package as guided by Customer Support.

Once we receive your return, we’ll issue a credit or refund within 30 business days and send you a confirmation email. Please note, it may take a few days for the transaction to appear on your account, depending on your financial institution.

For further assistance or inquiries about your transaction, contact us